Knit
The Customer Success Director at Knit owns a book of business, focusing on retaining and growing relationships with enterprise, mid-market, and PE firm clients. This role involves driving revenue through strategic account management, product enablement, and fostering trusted relationships with key stakeholders. The position requires deep expertise in market research methodologies and the ability to navigate a fast-paced, high-growth environment.
Headquarters
New York, New York, United States
Company Size
11-50 employees
Founded
2015
Knit is an AI-native research agency that delivers fast, agency-quality quantitative and qualitative research. It leverages Researcher-Driven AI to run studies in days at a fraction of the time and cost, yielding quant + qual insights quickly. By letting researchers spend less time on execution, Knit enables them to focus on driving impact. Built for researchers seeking rapid, rigorous insights, Knit combines AI-powered tooling with human-driven research design to accelerate outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Knit.
10% below the average for this role