mercor
The Customer Success Engineer will support Mercor’s talent pool by responding to support requests, troubleshooting web application issues, and creating documentation. The role involves analyzing telemetry data, using support platforms, and providing clear, positive communication in English.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2023
Mercor is a platform that organizes human intelligence to power the AI economy, providing frontier research, RLHF data, and AI agent training at scale for top AI labs and enterprises. It connects a global network of experts — spanning law, medicine, finance, technology, and more — to AI-driven work opportunities through its APEX, Research, and Enterprise offerings. Founded in 2023 and based in San Francisco, Mercor serves both businesses seeking human intelligence for AI development and professionals looking to contribute to the frontier of AI.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for mercor.
46% below the average for this role