Customer Support Representative (Tier 1) — EMEA Region
Hubstaff
About this role
Hubstaff is seeking a customer support representative based in Kenya to provide remote, email, and live chat support to users of their workforce analytics and time tracking platform. The role involves troubleshooting, customer communication, and collaboration with a global team.
Skills
About Hubstaff
hubstaff.comIndustry
Technology
Hubstaff is a powerful time tracking and productivity monitoring tool designed to enhance the efficiency of remote teams and mobile workforces. It offers features such as screenshot capturing, timesheets, billing, payroll management, and in-depth reporting, empowering businesses to identify performance issues and optimize productivity. With a user-friendly interface, Hubstaff enables users to focus on business growth rather than administrative tasks. The software is available on various platforms including desktop and mobile devices, catering to diverse audiences from freelancers to large enterprises.
Recent company news
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About Hubstaff
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Hubstaff.
Salary
$21k
per year