Customer Success Engineer
Darktrace(1 month ago)
About this role
The Customer Success Engineer (CSE) at Darktrace is a customer-facing technical role within the Customer Experience (CX) organization focused on ensuring customers realize value from Darktrace’s AI cybersecurity platform. The role supports adoption across network, email, and cloud deployments and acts as a technical consultant and partner to customer stakeholders. It requires collaboration across internal teams to sustain renewal and expansion of customer accounts.
Required Skills
- Deployment Design
- Cloud Networking
- Email Security
- Incident Response
- Cloud Security
- Communication
- Presentation Skills
- Documentation
- Customer Success
About Darktrace
darktrace.comDarktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.
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