Forward Networks

Customer Success Engineer

Forward Networks(10 days ago)

RemoteFull TimeSenior$153,417 - $204,823 (estimated)Customer Success
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About this role

Customer Success Engineer, Japan at Forward Networks supports Japanese enterprise and government customers using the company’s network digital twin platform. The role serves as a post-sales technical lead and partner to cross-functional teams to ensure successful customer engagement and platform adoption.

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Required Skills

  • Networking
  • Security
  • Multi-Vendor
  • Troubleshooting
  • Communication
  • Presentation
  • Python
  • Scripting
  • APIs
  • Japanese

+3 more

Qualifications

  • BS in Computer Science
  • CCIE
  • JNCIE
  • VCDX
Forward Networks

About Forward Networks

forwardnetworks.com

Forward Networks builds network digital twin and assurance software for mission‑critical, multi‑vendor networks. Its flagship product, Forward Enterprise, creates a scalable digital twin of physical and virtual infrastructure so operators can simulate, verify, and analyze network behavior across large deployments. The platform is used to validate intent and configurations, run what‑if change analyses, accelerate troubleshooting, and ensure compliance and change safety in complex enterprise and service‑provider environments.

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