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Customer Success Engineer at JetBrains - ApplyBlast

Customer Success Engineer

JetBrains

1 month ago

4.3 on Glassdoor

Amsterdam, North Holland, Netherlands

Hybrid

Full Time

Medior

0 applicants

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About this role

Customer Success Engineers serve as technical points of contact for JetBrains customers, building strong technical relationships to ensure product success and drive business growth. The role involves collaborating with internal product and sales teams to help enterprise users adopt JetBrains tools, overcome technical barriers, and achieve desired business outcomes. This position requires a technical advisor who can advocate for customer needs while providing strategic guidance on software development tooling.

Responsibilities

Build technical relationships with customers and drive product adoption
Manage technical relationships for a portfolio of enterprise accounts
Advocate for customers and recommend product enhancements

Skills

About JetBrains

jetbrains.com

Headquarters

Amsterdam, North Holland, Netherlands

Company Size

1001-5000 employees

Founded

2000

View Profile

JetBrains is a software vendor that builds developer tools and platforms, best known for the IntelliJ IDEA Java IDE and the Kotlin programming language. It offers a family of intelligent, productivity-focused IDEs (including PyCharm, WebStorm, CLion, Rider, PhpStorm, DataGrip and ReSharper) alongside team and DevOps products like TeamCity, YouTrack and Space. JetBrains emphasizes smart code completion, refactorings, deep language support, extensibility via plugins, and increasingly integrates AI-assisted features to speed development. Its products serve individual developers and teams across platforms with both commercial and free/community editions.