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Customer Success Engineer at Roboflow - ApplyBlast

Customer Success Engineer

Roboflow

1 month ago

4.2 on Glassdoor

Remote

Full Time

Medior

21 applicants

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About this role

The Customer Success Engineer at Roboflow empowers self-serve and corporate customers to become independent, confident users of the computer vision platform through technical enablement and education. This role involves developing and delivering scalable programs like webinars and workshops, as well as providing targeted 1:1 guidance to help customers progress from experimentation to production. The position focuses on identifying recurring customer friction and transforming those insights into reusable educational assets and improved product workflows.

Responsibilities

Develop and deliver technical enablement programs for self-serve customers
Host webinars, workshops, and office hours to teach platform workflows
Create reusable educational content and identify recurring customer friction

Skills

About Roboflow

roboflow.com

Company Size

11-50 employees

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Roboflow is a vision AI platform designed for companies that operate in the physical world, turning images, videos, and streams into actionable intelligence. It offers an end-to-end suite of tools including annotation, model training, deployment, and workflow orchestration, trusted by over 80,000 organizations and more than half the Fortune 100. Roboflow serves industries such as manufacturing, logistics, warehousing, robotics, and healthcare, enabling use cases like defect detection, predictive maintenance, and infrastructure inspection.