Customer Success Escalations Manager
Flex(8 days ago)
About this role
Flex is a growing FinTech company based in NYC that focuses on creating flexible rent payment solutions to enhance the rent-paying experience. The company emphasizes innovation, inclusion, and offers a range of employee benefits as it expands its team.
Required Skills
- Zendesk
- Slack
- Google Suite
- SQL
- Looker
- Sigma
- Customer Service
- Escalation Management
- Data Analysis
- Fintech
About Flex
getflex.comFlex is a fintech platform that lets renters pay rent on their own schedule, split payments among roommates, and use flexible payment options to smooth monthly cash flow. The service helps users build credit by reporting on-time rent payments and automates payments for convenience. Flex also integrates with landlords and property managers to make rent collection seamless, reducing late payments and giving renters more control and peace of mind.
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