Customer Success Strategy & Digital Journey Manager (f/m/d)
doinstruct
About this role
A Customer Success Strategy & Digital Journey Manager at doinstruct is responsible for designing, building, and optimizing the digital customer journey to enhance operational excellence and scalability. The role involves automating touchpoints, managing a segment of SMB customers, and collaborating across functions to improve customer success processes.
Skills
About doinstruct
www.doinstruct.comDoinstruct is a software solution designed to streamline training and compliance processes for frontline workers. By employing an AI-driven platform, it automatically delivers and updates training content in 35+ languages, eliminating common barriers like paper documentation and language differences. Companies can improve operational efficiency and reduce costs through doinstruct's intuitive web app, which is designed for ease of use and scalability, ensuring every employee receives consistent training and updates. With a focus on compliance, doinstruct provides industry-specific training that meets international standards and ensures audit readiness.
Recent company news
The SaaS Newsdoinstruct Raises €16.5 Million in Series A
Mar 21, 2025
EU-Startupsdoinstruct raises €16.5 million to transform frontline operations with AI compliance software
Mar 18, 2025
Tech Funding NewsGerman startup doinstruct scores $7.6M for video-based employee training platform
Jul 16, 2024
Tech.eudoinstruct raises €7.6M for digital skills training
Jul 16, 2024
Silicon Republic9 start-ups in Europe bringing the future of work to 2022
Aug 25, 2022
About doinstruct
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for doinstruct.
Salary
$100k – $133k
per year