Customer Success Lead, Hawk-Eye/KinaTrax Baseball

Hawk-Eye(1 day ago)

Atlanta, GAOnsiteFull TimeSenior$57,383 - $76,509Hawk-Eye Innovations

About this role

The Customer Success Lead at Hawk-Eye/KinaTrax is responsible for managing the post-go-live customer experience and ensuring clients derive ongoing value from advanced baseball technology solutions. The role focuses on client engagement, support, and retention, working closely with internal teams to facilitate adoption and satisfaction.

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Required Skills

customer Management
Data Analysis
Project Management
Client Communication
Sports Technology
Risk Management
Product Operations
Technical Support
Data Pipelines
Stakeholder Engagement

About Hawk-Eye

www.hawkeyeinnovations.com

Hawk-Eye Innovations is a leader in sports technology, providing groundbreaking solutions for broadcast production, officiating, and performance tracking. Their advanced systems include precision tracking, immersive broadcast experiences, and video replay technology, all designed to enhance fan engagement and officiating integrity across a wide range of sports. With a presence in over 100 countries and partnerships with top leagues and federations, Hawk-Eye continues to revolutionize how sports are experienced and officiated globally. As a subsidiary of Sony, they are dedicated to pushing the boundaries of sports technology while ensuring safety and fairness.

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