Customer Success Lead, Hawk-Eye/KinaTrax Baseball
Hawk-Eye
About this role
The Customer Success Lead at Hawk-Eye/KinaTrax is responsible for managing the post-go-live customer experience and ensuring clients derive ongoing value from advanced baseball technology solutions. The role focuses on client engagement, support, and retention, working closely with internal teams to facilitate adoption and satisfaction.
Skills
About Hawk-Eye
www.hawkeyeinnovations.comHawk-Eye Innovations is a leader in sports technology, providing groundbreaking solutions for broadcast production, officiating, and performance tracking. Their advanced systems include precision tracking, immersive broadcast experiences, and video replay technology, all designed to enhance fan engagement and officiating integrity across a wide range of sports. With a presence in over 100 countries and partnerships with top leagues and federations, Hawk-Eye continues to revolutionize how sports are experienced and officiated globally. As a subsidiary of Sony, they are dedicated to pushing the boundaries of sports technology while ensuring safety and fairness.
Recent company news
Daily Gate CityFive Below sets June opening
2 weeks ago
PR NewswireSony's Hawk-Eye Innovations Selected by the NFL to Revolutionize Line to Gain Measurements
Apr 1, 2025
Wrexham AFCWrexham Association Football Club
Sep 10, 2025
www.cepro.comSony and NHL Enter into Partnership to Leverage Hawk-Eye Technology
Jun 5, 2025
Sportico.comNHL Mulls Call Automation Options Via Hawk-Eye Tech Expansion
Jun 4, 2025
About Hawk-Eye
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Hawk-Eye.
Salary
$57k – $77k
per year