Customer Success Lead - UK/I
Eleven Labs(1 month ago)
About this role
ElevenLabs is seeking a Customer Success Lead to oversee a team of customer success managers across the UK&I region. The role involves strategic leadership, direct account management, and driving customer retention and expansion initiatives in a fast-paced, AI-driven environment.
Required Skills
- Customer Success
- Account Management
- Renewals
- Upselling
- Data Analysis
- SaaS
- Operational Excellence
- Leadership
- CRM
- Strategic Planning
About Eleven Labs
elevenlabs.ioEleven Labs is a cutting-edge technology company specializing in artificial intelligence and machine learning to generate human-like speech. Their platform provides advanced text-to-speech solutions that cater to various applications, from media production to gaming and virtual assistants. With a strong emphasis on quality, accessibility, and user-centric design, Eleven Labs aims to enhance communication through innovative audio experiences. The company's proprietary algorithms leverage deep learning to produce realistic voice synthesis, widely recognized for its emotional depth and clarity.
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