Director of Customer Success
Uplinq
About this role
Uplinq is seeking a Director of Customer Success to oversee the end-to-end customer journey in a fast-growing SaaS environment. The role involves team leadership, strategic planning, and collaboration to drive product adoption, retention, and expansion, thereby scaling customer success operations and enhancing client satisfaction.
Skills
About Uplinq
uplinq.comUplinq is an AI-driven accounting platform for small businesses that automates real-time bookkeeping and tax planning. It combines automated bookkeeping, tax advisory, and ongoing financial guidance to help SMBs stay compliant, optimize taxes, and track performance through key financial milestones. The product emphasizes simplicity and real-time visibility to streamline the accounting journey for non‑finance founders. In 2025 Uplinq raised a $10M Series A to accelerate its AI-powered bookkeeping and tax solutions.
About Uplinq
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Uplinq.
Salary
$190k – $250k
per year