Customer Success Lead - Western Europe
Eleven Labs
About this role
ElevenLabs is seeking a Customer Success Lead to manage and develop a high-performing team across the Western Europe region. The role involves driving customer retention, expansion, and renewal goals while engaging directly with key accounts to ensure positive outcomes. The position emphasizes leadership, strategic direction, and operational excellence within an innovative, AI-focused company.
Skills
About Eleven Labs
elevenlabs.ioEleven Labs is a cutting-edge technology company specializing in artificial intelligence and machine learning to generate human-like speech. Their platform provides advanced text-to-speech solutions that cater to various applications, from media production to gaming and virtual assistants. With a strong emphasis on quality, accessibility, and user-centric design, Eleven Labs aims to enhance communication through innovative audio experiences. The company's proprietary algorithms leverage deep learning to produce realistic voice synthesis, widely recognized for its emotional depth and clarity.
Recent company news
CNBCWhy this VC bet on $3 billion AI firm ElevenLabs after one meeting with the founder
Oct 25, 2025
Bloomberg.comElevenLabs to Let Staff Sell Shares at $6.6 Billion Valuation
Sep 8, 2025
Music Business WorldwideElevenLabs secures NVIDIA investment, weeks after launching AI music platform to challenge Suno
Sep 23, 2025
DigidayThe Washington Post debuts AI-personalized podcasts to hook younger listeners
Dec 10, 2025
TechCrunchElevenLabs launches an AI music generator, which it claims is cleared for commercial use
Aug 5, 2025
About Eleven Labs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Eleven Labs.
Salary
$85k – $130k
per year
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