Customer Success Lead - Western Europe

Eleven Labs(1 month ago)

RemoteFull TimeSenior$85,000 - $130,000Revenue

About this role

ElevenLabs is seeking a Customer Success Lead to manage and develop a high-performing team across the Western Europe region. The role involves driving customer retention, expansion, and renewal goals while engaging directly with key accounts to ensure positive outcomes. The position emphasizes leadership, strategic direction, and operational excellence within an innovative, AI-focused company.

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Required Skills

Customer Success
Account Management
Strategic Planning
Data Analysis
Operational Excellence
Team Leadership
Renewals
Upselling
Customer Advocacy
AI

About Eleven Labs

elevenlabs.io

Eleven Labs is a cutting-edge technology company specializing in artificial intelligence and machine learning to generate human-like speech. Their platform provides advanced text-to-speech solutions that cater to various applications, from media production to gaming and virtual assistants. With a strong emphasis on quality, accessibility, and user-centric design, Eleven Labs aims to enhance communication through innovative audio experiences. The company's proprietary algorithms leverage deep learning to produce realistic voice synthesis, widely recognized for its emotional depth and clarity.

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