Manager, Customer Success
Radicle Health
About this role
The Manager, Customer Success will lead and develop a team of Customer Success Managers to drive satisfaction, retention, and expansion for Radicle Health’s human services products. The role partners with cross-functional teams, sets strategy, and serves as an executive sponsor and escalation point for key accounts. It focuses on fostering a high-performing, customer-centric culture while meeting revenue and retention goals.
Skills
About Radicle Health
radicle-health.comRadicle Health provides electronic health record (EHR) and human services software designed to empower behavioral health and community care organizations. Their platform combines clinical documentation, care coordination and case management capabilities with reporting and integrations to support workflows, compliance, and outcome measurement. Positioned as a “human services tech teammate,” Radicle focuses on helping community-based providers improve care delivery, referrals, and operational efficiency. They serve behavioral health clinics, community organizations, and social service programs seeking tailored, interoperable technology.
Recent company news
Business WireRadicle Health Aims To Address Human Services Staffing Crisis With the Launch of Radicle Apps
Nov 30, 2022
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Jul 15, 2021
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About Radicle Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Radicle Health.
Salary
$110k – $146k
per year