Customer Success Lead
Probook(3 days ago)
About this role
Probook is a growing SaaS company providing AI-powered dispatch solutions for the home services industry. The role involves building operational systems from scratch, cleaning up existing data, and creating workflows to improve customer success processes.
Required Skills
- Excel
- Sheets
- Data Management
- Process Design
- Workflow Automation
- Customer Success
- Data Analysis
- SaaS
- Operational Systems
About Probook
www.probook.aiProbook is an innovative AI dispatching software designed specifically for the $700 billion home services industry, serving professionals such as plumbers, electricians, and HVAC technicians. By automating the job assignment process using AI, Probook optimizes technician dispatching, ensuring that the right technicians are matched to the right jobs, which can significantly impact revenue and customer satisfaction. The company's solutions aim to improve operational efficiency and bolster sales for home service businesses, setting them apart in a traditionally manual, data-driven industry.
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