Manager of Customer Success
MedScout(15 days ago)
About this role
MedScout is looking for a Manager, Customer Success to lead a team of customer success managers and deliver strategic value to customers. The role involves team development, cross-functional collaboration, and operational oversight as part of a fast-growing, remote-first company in the MedTech SaaS industry.
Required Skills
- customer Success
- Coaching
- SaaS
- Cross-functional Collaboration
- Process Improvement
- Data Analysis
- Strategic Planning
- Healthcare
- Medical Devices
- Forecasting
About MedScout
www.medscout.ioMedScout is a data-driven platform focused on transforming healthcare claims information into actionable insights for medical sales teams. By harnessing the latest data from Medicare, commercial payers, and proprietary sources, MedScout empowers sales reps and marketing teams to effectively identify and engage target physicians. Its user-friendly interface facilitates strategic conversations by providing valuable insights into market trends, provider behaviors, and referral networks. MedScout's goal is to enhance sales efficiency and optimize the performance of commercial teams across the healthcare sector.
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