Customer Success Lead
Supercritical
About this role
A Customer Success lead at Supercritical is responsible for ensuring customers receive value from the product, managing a team, and building long-term relationships. The role involves guiding customers post-sales, supporting renewals, and continuously improving the customer experience.
Skills
Qualifications
About Supercritical
gosupercritical.comSupercritical is a carbon removal marketplace that connects corporate buyers with high-quality, vetted credits to help achieve net-zero goals. The platform helps users navigate the carbon removal market, build diversified portfolios of vetted credits, and securely transact across spot purchases and offtake agreements. It notes that about one third of corporate buyers use the marketplace, highlighting its role in scaleable carbon removal investing. By emphasizing vetted credits and secure transactions, Supercritical aims to streamline and de-risk participation in the carbon removal market.
About Supercritical
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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