Customer Success Manager (12 Month Contract)

Practice Better(29 days ago)

RemoteContractMedior$66,150 - $69,825Customer Success

About this role

Practice Better is hiring a mid-level Customer Success Manager on a 12-month contract (maternity leave coverage) to support That Clean Life customers. The role empowers health and wellness practitioners to use nutrition-focused features, drives product adoption, and supports the full customer journey from prospect to long-term success. This remote-first position is open to Canadian-based candidates and leverages a candidate’s nutrition background alongside customer success and go-to-market work.

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Required Skills

Coaching
Support Calls
Sales
Nutrition Planning
Escalation Management
Collaboration
Content Creation
Product Adoption
BI Analytics
Community Engagement

Qualifications

3+ Years Experience
Nutrition Education
Health Coach
Holistic Nutritionist

About Practice Better

practicebetter.io

Practice Better is an all‑in‑one EHR and practice management platform used by over 50,000 practitioners to run and grow their health and wellness practices. It combines scheduling, secure client records and messaging, telehealth, intake forms and templates, billing/payments, and client-facing portals and programs into a single workflow. Designed for dietitians, coaches, therapists and other allied health professionals, Practice Better aims to streamline operations, improve client engagement, and keep data secure (HIPAA‑aligned) while integrating with common payment and calendar tools.