Customer Success Manager - 986, 988

Lightcast(21 days ago)

RemoteFull TimeSenior$114,760 - $155,231 (estimated)Customer Success

About this role

The Customer Success Manager at Lightcast will develop customer relationships that promote retention and loyalty, helping clients to achieve their desired outcomes with the company's products and services. This role involves collaborating with both internal and external customers to enhance satisfaction and drive value from their investments.

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Required Skills

Customer Retention
Relationship Management
Training and Support
Issue Resolution
Success Planning

Qualifications

Bachelor’s Degree Preferred

About Lightcast

lightcast.io

Lightcast is a labor market intelligence company that provides data, analytics and software to help businesses, education institutions, and governments understand workforce demand, skills, and trends. It aggregates one of the world’s largest labor market databases — including over 2.5 billion job postings, 800 million career profiles and 100+ government sources across 160+ countries — to power workforce planning, curriculum design, talent strategy, economic development, and upskilling. Through APIs, dashboards and research products, Lightcast turns raw data into actionable insights that align hiring, training and policy with real‑time labor market signals. Branded as “The Standard for Labor Market Intelligence,” it’s used by employers, educators and policymakers for informed decision‑making.