Customer Success Manager

Scality(19 days ago)

HybridFull TimeSenior$106,087 - $143,247 (estimated)Customer Success

About this role

As a Customer Success Manager at Scality, you’ll act as a trusted advisor to ensure customers achieve their desired outcomes and unlock the full potential of Scality's products. This role emphasizes relationship building, driving product adoption, and maximizing customer satisfaction and retention while identifying growth opportunities. Your impact will be instrumental in enhancing both customer success and business growth.

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Required Skills

Customer Relationship Management
Product Adoption
Revenue Growth
Customer Satisfaction

Qualifications

BS or MS degree in Computer Engineering
Proven experience in a customer-facing role in an IT company

About Scality

scality.com

Scality is a software company that provides scalable, S3‑compatible object and file storage and data-management solutions for on‑premises, hybrid and multi‑cloud environments. Its offerings (historically including Scality RING and newer S3‑focused platforms) deliver highly resilient, petabyte‑scale storage with enterprise features like erasure coding, geo‑replication and multi‑protocol access. The platform targets use cases such as media & entertainment, backup/archive, surveillance, and cloud‑native applications, with emphasis on performance, data mobility and operational simplicity. Large service providers and enterprises use Scality to retain control over unstructured data while enabling cloud interoperability and cost‑efficient scale.