Customer Success Manager, Agency
BrightEdge(28 days ago)
About this role
The Agency Customer Success Manager at BrightEdge partners with digital marketing agencies to ensure they achieve business goals with the BrightEdge SEO and content performance platform. The role focuses on helping clients advance their organic search initiatives and maximize value from the technology. It sits within a fast-paced, entrepreneurial environment at a global leader in SEO and digital marketing technology. The position involves working closely with internal teams and agency stakeholders to support long-term customer success and growth.
Required Skills
- Customer Success
- Account Management
- Digital Marketing
- SEO Strategy
- Client Communication
- Consultative Selling
- Quota Management
- Upselling
- Renewal Management
- Stakeholder Management
+8 more
Qualifications
- Bachelor’s Degree
About BrightEdge
brightedge.comBrightEdge is an enterprise SEO and content performance platform that helps brands improve organic search visibility and drive measurable revenue from content. Its suite includes keyword and market research, content recommendations, site auditing, competitive tracking, and ROI reporting—so teams can prioritize content, fix technical issues, and measure search-driven business impact. BrightEdge integrates with analytics and marketing stacks and provides machine-learning-driven insights to automate SEO workflows and scale content optimization.