Whoz
The Customer Success Manager / Data & Value role involves managing a portfolio of SMB and Mid-Market clients to drive platform adoption, demonstrate value, and mitigate churn risks through data and AI analysis. The position requires collaborating with internal teams to secure renewals, identify upsell opportunities, and integrate AI-driven workflows into daily operations. Success in this role hinges on strong analytical skills, a deep understanding of business objectives, and a proactive approach to customer success.
Whoz is a cloud-based, AI-powered workforce optimization platform for professional services and complex, large-scale operations. It maintains a centralized skills hub that maps workforce capabilities, automatically matches talent to projects, and optimizes scheduling and resource allocation to boost utilization, margins, and talent engagement. Marketed with a Whoz “Copilot,” the solution connects an organization’s talent ecosystem to business demand for smarter staffing, forecasting, and deployment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Whoz.
Whoz didn’t post a salary, so this is our estimate from similar listings.