Versaterm

Customer Success Manager - DroneSense

Versaterm(15 days ago)

HybridFull TimeSenior$90,000 - $110,000Customer Success
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About this role

Versaterm is seeking a Customer Success Manager specializing in public safety drone programs to support customer retention, onboarding, training, and regulatory navigation. The role involves acting as a technical and operational expert in UAS and FAA regulations, with a focus on expanding the use of DroneSense solutions within public safety agencies.

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Required Skills

  • UAS
  • FAA Regulations
  • Customer Success
  • Public Safety
  • Drones
  • Regulatory Compliance
  • CRM
  • Technical Support
  • Operational Expertise
  • Drone Operations
Versaterm

About Versaterm

versaterm.com

Versaterm is a public safety technology company that delivers integrated software and services for law enforcement, emergency communications, and first responders — including CAD, records management, mobile/field solutions, 911/PSAP and analytics. For more than 47 years it has partnered with agencies to streamline workflows, improve officer safety, enhance transparency, and strengthen community trust. Versaterm emphasizes configurable, end-to-end platforms and professional services to support data-driven decision‑making and more efficient operations. Agencies choose Versaterm for its deep domain experience and focus on modernizing public safety systems.

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