Customer Success Manager, Enterprise

This role is for a strategic Enterprise Customer Success Manager to lead large NHS and private health system accounts in the UK and Ireland. As the accountable lead, the candidate will act as a strategic consultant to executive decision-makers, shaping deployment strategies and driving organizational adoption while orchestrating cross-functional delivery teams. The position involves managing the full lifecycle of complex implementations, fostering executive-level relationships, and delivering commercial outcomes including renewals and expansion across multi-site rollouts.