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Customer Success Manager, Enterprise at Watershed - ApplyBlast

Customer Success Manager, Enterprise

Watershed

5 days ago

3.8 on Glassdoor

Remote

Full Time

Manager

1 applicant

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About this role

Watershed is seeking a Customer Success Manager to manage relationships with Mid-Market and Enterprise accounts, driving retention and identifying growth opportunities. The role involves partnering with stakeholders to align sustainability data with business goals, serving as the voice of the customer, and proactively mitigating risks. This position requires strong communication skills, commercial fluency, and the ability to manage a large portfolio of enterprise accounts.

Responsibilities

Own commercial health of enterprise accounts driving retention and growth
Build trust with key stakeholders and executives on sustainability data value
Proactively identify risk and develop mitigation plans with cross-functional partners

Skills

About Watershed

watershed.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2019

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Watershed is the leading enterprise sustainability AI platform that helps businesses measure, report, and reduce their environmental impact, including carbon emissions, water, and land use. The platform offers AI-powered agents for data collection, cleaning, emissions factor mapping, and automated ESG report drafting, serving 90+ Fortune 500 companies. Watershed also supports supply chain decarbonization, clean power procurement, and strategic net-zero planning.