Customer Success Manager (French Speaking)

Delinea(2 months ago)

RemoteFull TimeManager$127,353 - $167,023 (estimated)Customer Success

About this role

The Customer Success Manager (French Speaking) at Delinea is responsible for managing assigned customer accounts and ensuring strong relationships that promote retention and loyalty. This role involves collaborating with sales, technical support, and professional services teams to address customer needs, provide proactive outreach, and manage onboarding processes. The manager also monitors customer health, coordinates resources for project execution, and drives customer advocacy while possessing a solid understanding of privilege access management and cybersecurity best practices.

View Original Listing

Required Skills

Customer Advocacy
Best Practices Development
Customer Needs Anticipation
Resource Coordination
Onboarding Support
Customer Health Monitoring
Relationship Management
Renewal Support
Stakeholder Identification
Request Review

+13 more

Qualifications

BA/BS preferred or equivalent experience

About Delinea

delinea.com

Delinea Inc. is a leading provider of identity security and privileged access management (PAM) solutions, offering AI-driven tools that secure privileged access across organizations in real time. Their cloud-native platform provides comprehensive capabilities for managing human, machine, and AI identities, allowing users to discover identities, safeguard access, and proactively combat identity-based threats. Trusted by thousands of organizations globally, Delinea emphasizes user-friendly interfaces and seamless integration with existing workflows to enhance security without hindering productivity.