Customer Success Manager - Global Trade
Thomson Reuters(1 month ago)
About this role
A Customer Success Manager at Thomson Reuters is responsible for managing a portfolio of Concierge and Advisory customers, serving as the primary business contact to ensure customers derive value from Thomson Reuters products. The role focuses on building strong customer relationships, understanding customer needs, and collaborating with internal teams to support strategic objectives. It is a strategic, customer-centric position that contributes to company goals through retention and customer advocacy.
Required Skills
- Customer Success
- Account Management
- Relationship Building
- Stakeholder Management
- Retention
- Revenue Growth
- Gainsight
- Salesforce
- SaaS
- ERP
+5 more
Qualifications
- 4-year College Degree
- Master's Degree Preferred
About Thomson Reuters
tr.comThomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.
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