Customer Success Manager (Healthcare SaaS | FQHC Experience Preferred)
Vital Interaction
About this role
A Senior Customer Success Manager at Vital Interaction supports healthcare organizations by building long-term relationships, serving as a trusted advisor, and driving successful outcomes with their SaaS platform.
Skills
Qualifications
About Vital Interaction
vitalinteraction.comVital Interaction is a patient engagement platform that helps healthcare providers connect with and support their patients. The platform centralizes secure, multi‑channel communications and automates outreach—such as reminders, check‑ins, and education—so care teams can scale follow‑up and improve adherence. Built-in reporting and workflow tools help providers track engagement, measure outcomes, and reduce no‑shows and administrative burden.
About Vital Interaction
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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