Customer Success Manager I
PSECU(23 days ago)
About this role
The Customer Success Manager I serves as a strategic liaison between business teams and technology functions to ensure solutions and services deliver measurable business value. The role focuses on building stakeholder relationships, prioritizing solution requests, and aligning technical implementations with business objectives. Familiarity with ITIL principles and lending origination/servicing (real estate and commercial lending preferred) is valued.
Required Skills
- Stakeholder Management
- Requirements Gathering
- Backlog Prioritization
- Vendor Management
- Business Analysis
- Process Documentation
- Compliance
- Release Management
- Risk Assessment
- ServiceNow
+5 more
Qualifications
- Associates
- Bachelors
- ITIL Foundation
- PMP
About PSECU
psecu.comAchieve more with PSECU's digital-first banking. Get real-time access from anywhere, fewer fees, and more benefits. Join now to enjoy exclusive offers, competitive rates, and excellent member service. Experience trusted banking with a human touch.
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