Customer Success Manager (Legal)
iManage
About this role
A Customer Success Manager at iManage focuses on building strong client relationships, driving product adoption, and supporting clients in optimizing their use of the Closing Folders product. The role involves engaging with customers, providing training, and identifying opportunities for expansion within a SaaS environment.
Skills
Qualifications
About iManage
imanage.comiManage is a knowledge-work platform that helps organizations activate the knowledge hidden in their business content and communications. It delivers document and email management, secure cloud and on‑premises content services, plus AI-powered search, classification, and analytics to help legal, accounting, and financial services teams manage work, risk, and collaboration. The platform emphasizes security, compliance, and integrations with productivity tools so teams can find, share, and govern knowledge across the enterprise.
About iManage
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$80k – $100k
per year