Customer Success Manager (Mid Market)

KnowBe4(10 days ago)

RemoteFull TimeMedior$60,000 - $80,000Customer Success

About this role

KnowBe4 is a cybersecurity company that provides AI-driven Human Risk Management solutions, helping organizations improve their security culture and workforce security. The company emphasizes transparency, ownership, and professional growth while fostering a fun and engaging work environment.

View Original Listing

Required Skills

CRM
Customer Service
Stakeholder Management
Onboarding
Cloud Computing
Microsoft Office
Gmail
Web Browsers
Communication
Negotiation

About KnowBe4

knowbe4.com

KnowBe4 is a Human Risk Management (HRM) platform that helps organizations reduce human-driven cyber risk through security awareness training, simulated phishing, and cloud email protection. Its HRM+ SaaS offering bundles interactive training content, automated phishing simulations, reporting and remediation tools, and incident response automation to measure and lower employee risk. The platform integrates with common email and cloud systems and is used by thousands of organizations — including 47 of the top 50 cybersecurity firms. Customers choose KnowBe4 for its broad content library, ease of deployment, measurable metrics, and phishing incident automation.

View more jobs at KnowBe4 →