Customer Success Manager Mid-Market

The Customer Success Manager Mid-Market at Modjo is responsible for developing and retaining a portfolio of Mid-Market clients, maximizing product adoption, retention, and expansion through a value-driven and AI-centric approach. This high-impact role involves building trusted relationships with key stakeholders, including C-level executives, to ensure clients achieve their business objectives and derive clear ROI from Modjo's AI solutions. The position requires collaborating with Sales, Product, and Marketing teams to refine processes, gather client feedback, and contribute to the scalable growth of the Customer Success organization.