Account Manager (Mid-Market)

Trustpilot (1 month ago)

London, United KingdomOnsiteFull TimeMedior$86,131 - $115,980 (estimated)Sales

About this role

Trustpilot is seeking a Mid-Market Account Manager responsible for retaining and expanding a portfolio of existing customers in the UK market. The role involves managing customer relationships, driving renewals and growth, and collaborating with cross-functional teams to ensure customer success and measurable business value.

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Required Skills

Account Management
Renewals
Upsell
Cross-sell
Salesforce
Customer Success
Negotiation
Account Planning
Data Analysis
CRM

About Trustpilot

trustpilot.com

Trustpilot is an online consumer-review platform where people can read, write, and share reviews about businesses worldwide. It offers businesses tools to collect, manage, and showcase customer feedback—review invitations, on-site widgets, analytics, and reputation-management features—to help improve trust and visibility. Trustpilot aggregates ratings into searchable company profiles and a TrustScore, enforces community guidelines and moderation, and provides integrations for marketing and customer-experience teams. Headquartered in Copenhagen with a global footprint, it’s widely used by shoppers and brands to increase transparency and inform purchasing decisions.

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