Customer Success Manager Mid Market

The Customer Success Manager Mid Market at Modjo is responsible for managing and growing a portfolio of mid-market clients, focusing on product adoption, retention, and expansion through value-driven strategies and AI solutions. This high-impact role involves building trusted relationships with key stakeholders, including C-level executives, to maximize client success and contribute to the company's Net Revenue Retention goals. The position also requires developing scalable customer success processes and collaborating with internal teams to enhance the product and client experience.