Customer Success Manager, MM/ENT - APAC
Arco Educação (12 days ago)
About this role
A MM/Ent. Customer Success Manager at Remote serves as a trusted advisor and advocate for medium-market and enterprise customers, building strong relationships and ensuring retention. The role owns the full customer lifecycle from onboarding through long-term partnership and works cross-functionally to align product and sales with customer needs.
Required Skills
- Customer Retention
- Churn Mitigation
- Business Reviews
- Onboarding
- Project Management
- Upselling
- Cross-Selling
- Stakeholder Management
- Communication
- Problem Solving
About Arco Educação
dailyremote.comDailyRemote is a job marketplace focused on remote and work‑from‑home opportunities, aggregating thousands of online listings across software, design, support, sales, writing and many other categories. The site serves both job seekers and employers — offering searchable listings, employer job posting tools, and a paid Premium option for enhanced visibility or features. In addition to job listings, DailyRemote provides resources like career advice, a remote work blog, a glossary, tools, a newsletter, and active community channels (LinkedIn and Facebook) to help people build and succeed in remote careers.
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