Customer Success Manager (Onboarding)
Tekion(19 days ago)
About this role
The Customer Success Manager (CSM) for Onboarding at Tekion guides dealer partners through the initial phase of their journey with the Tekion platform, ensuring a smooth transition from implementation to operational stability. This role focuses on accelerating time-to-value and fostering early adoption of the platform while acting as the primary contact for dealers and coaching them on best practices.
Required Skills
- Customer Engagement
- Coaching
- Risk Mitigation
- Data Analysis
- CRM Systems
About Tekion
tekion.comTekion is a cloud-native automotive retail platform (Automotive Retail Cloud — ARC) that unifies dealership operations on a single SaaS stack. It combines core DMS, CRM, digital retail, service/parts, and analytics with modern APIs and real‑time data to replace fragmented legacy systems. Dealers, retailers and OEMs use Tekion to streamline workflows, improve customer experience, and gain faster insights across the entire automotive retail lifecycle.
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