Customer Onboarding Specialist
PushPress(11 days ago)
About this role
The Onboarding Specialist is the first human connection for new PushPress clients, responsible for guiding them through initial setup and accelerating time to first value. The role focuses on client education, product adoption, and ensuring a smooth launch of PushPress products (Core, Train, and the Branded App). This individual contributor position sets the tone for long-term client success and helps reduce early churn.
Required Skills
- Onboarding
- Project Management
- Customer Education
- Client Communication
- Process Optimization
- HubSpot
- Intercom
- Zoom
- Screen Sharing
- Documentation
+3 more
About PushPress
pushpress.comPushPress is a gym management platform that helps boutique gyms, studios, and CrossFit boxes automate day-to-day operations and scale their businesses. It combines membership and billing automation, class scheduling and check‑in, a branded member app, access control and reporting to reduce admin work and cut costs. Built for owners and staff, PushPress focuses on improving client experience and operational efficiency through integrations and support.
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