Customer Onboarding Specialist
PushPress
About this role
The Onboarding Specialist is the first human connection for new PushPress clients, responsible for guiding them through initial setup and accelerating time to first value. The role focuses on client education, product adoption, and ensuring a smooth launch of PushPress products (Core, Train, and the Branded App). This individual contributor position sets the tone for long-term client success and helps reduce early churn.
Skills
About PushPress
pushpress.comPushPress is a gym management platform that helps boutique gyms, studios, and CrossFit boxes automate day-to-day operations and scale their businesses. It combines membership and billing automation, class scheduling and check‑in, a branded member app, access control and reporting to reduce admin work and cut costs. Built for owners and staff, PushPress focuses on improving client experience and operational efficiency through integrations and support.
Recent company news
Inc.comThis Is the Best Place to Work in Delaware
Aug 2, 2025
Athletech NewsPushPress Secures $20M for One-Stop Solution for Gym Owners
Oct 30, 2024
PR NewswirePushPress Secures $11 Million in Series A Funding Led by Altos Ventures
Aug 18, 2022
The SaaS NewsPushPress Raises $11 Million in Series A
Aug 22, 2022
The Barbell SpinPushPress CEO Writes Open Letter to Berkshire Partners
2 days ago
About PushPress
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PushPress.
Salary
$104k – $138k
per year