Merriam

Customer Success Manager: Program Specialist -German

Merriam

5 months ago
Berlin, Germany
Hybrid
Full Time
Senior
0 applicants
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Merriam
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About this role

Customer Success Managers (CSMs) at Assent play a vital role in ensuring client success through relationship management, strategic planning, and service delivery. They work closely with clients and internal teams to meet project milestones, optimize product adoption, and drive customer retention and growth. The role emphasizes interpersonal skills, organization, and industry knowledge to foster long-term partnerships.

Skills

Qualifications

Bachelor's degree or higher3+ years in customer success or related fieldsFluent in English and German
Merriam

About Merriam

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About Merriam

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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