Merriam

Customer Success Manager: Program Specialist -German

Merriam

5 months ago
Amsterdam, Netherlands
Hybrid
Full Time
Senior
0 applicants
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Merriam
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About this role

Customer Success Managers at Assent are responsible for ensuring customer satisfaction and retention by managing relationships and project plans throughout the customer lifecycle. They act as trusted advisors, overseeing program success, conducting strategic reviews, and advocating for customer needs internally. The role emphasizes building strong client relationships and continuous improvement of customer success processes.

Skills

Qualifications

University Degree or Equal Work ExperienceFluent in English and GermanMinimum 3 Years Experience in Customer Success or Related Fields
Merriam

About Merriam

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About Merriam

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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