Customer Success Manager, Public Sector & Defence

Cohere(1 month ago)

HybridFull TimeManager$160,505 - $209,174 (estimated)Revenue

About this role

The Customer Success Manager, Public Sector & Defence at Cohere is tasked with leading strategic relationships with Canadian government and defense organizations to ensure successful AI adoption and implementation in highly regulated environments. This role involves managing key accounts, building trusted relationships with senior stakeholders, guiding organizations through the AI deployment lifecycle, and ensuring compliance with security and privacy regulations. The manager will also advocate for customer needs within the company, collaborate across teams for technical implementation, and contribute to the development of public sector-specific offerings.

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Required Skills

Customer Success Management
Account Management
Strategic Consulting
Relationship Building
AI Adoption
Risk Management
Compliance Knowledge
Government Knowledge
Change Management
Technical Implementation

+21 more

Qualifications

Active Top Secret security clearance (mandatory)
Professional certifications: CSM, PMP, ITIL, or Canadian government-specific security training

About Cohere

cohere.com

Sanity is a platform that provides flexible content management solutions tailored for developers, marketers, and content creators. By utilizing a real-time collaborative editor and structured content, it allows users to build and manage high-performance applications and websites. Sanity’s APIs and flexible data model enable seamless integration with various frameworks and technologies, empowering users to deliver customized content experiences. With features like query-driven content fetching and an extensible plugin system, Sanity is designed to enhance productivity and scalability for teams of all sizes.