Customer Success Manager, Public Sector
Anthropic(7 days ago)
About this role
A Customer Success Manager, Public Sector at Anthropic is a strategic partner to government customers, helping them adopt and optimize Claude across API, enterprise, and government offerings. The role supports federal, state, and national security agencies by translating mission objectives into AI use cases and informing product and research priorities. It acts as a key liaison between government stakeholders and Anthropic to enable compliant, effective deployment of AI systems.
Required Skills
- Customer Success
- Government Procurement
- Compliance
- FedRAMP
- AI/ML
- API Integrations
- Change Management
- Account Management
- Stakeholder Engagement
- Strategic Planning
Qualifications
- Bachelor's Degree
- TS/SCI Clearance (Preferred)
About Anthropic
anthropic.comAnthropic is an AI safety and research company focused on building reliable, interpretable, and steerable AI systems. It develops large language models (branded as Claude) and offers APIs and enterprise products that let organizations integrate conversational AI with safety-focused controls, moderation, and privacy features. The company prioritizes interpretability and alignment research, publishes technical work, and engages with policymakers to reduce risks from advanced AI. Customers choose Anthropic for its safety-first approach, controllability tools, and research-driven models.
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