Customer Success Manager - Remote, Mexico

Okendo(4 days ago)

RemoteFull TimeSenior$50,000 - $70,000Customer Success

About this role

Okendo is a customer marketing platform that helps Shopify brands build stronger relationships with their customers through products like reviews, referrals, quizzes, loyalty, and surveys. The company serves a wide range of brands, providing tools to turn shoppers into loyal advocates.

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Required Skills

Customer Success
Account Management
Retention
Expansion
Cross-functional Collaboration

About Okendo

okendo.io

Okendo is a customer marketing platform that helps e-commerce brands collect, manage, and showcase customer reviews, ratings, and other user‑generated content to drive conversions and loyalty. Its tools include review collection (photo/video), product ratings and Q&A, customer profiling and segmentation, analytics, and integrations with major commerce platforms. By surfacing social proof and scaling word‑of‑mouth, Okendo aims to strengthen consumer-brand relationships and increase retention and lifetime value.

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