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Upmarket Customer Success Manager at Yotpo - ApplyBlast

Upmarket Customer Success Manager

Yotpo

9 months ago

3.6 on Glassdoor

New York, NY

Hybrid

Full Time

Medior

9 applicants

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About this role

Yotpo is hiring a strategic Customer Success Manager on its Upmarket team to serve as a trusted advisor for well-known eCommerce brands using Yotpo’s AI-powered Reviews and Loyalty platform. The role focuses on owning end-to-end customer relationships and helping customers achieve measurable growth and long-term value from Yotpo’s solutions. This position includes base salary plus variable compensation and is performed in a hybrid model with significant in-office time.

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About Yotpo

yotpo.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2011

View Profile

Yotpo is an e-commerce marketing platform that helps online brands collect and leverage customer content to drive growth and retention. Its suite includes reviews and ratings, user‑generated content and visual commerce, loyalty & referral programs, and integrated SMS/email marketing. Yotpo connects with major e‑commerce platforms and marketing tools to power personalized, data‑driven campaigns that increase conversions, repeat purchases, and long‑term customer value.