Upmarket Customer Success Manager
Yotpo
About this role
Yotpo is hiring a strategic Customer Success Manager on its Upmarket team to serve as a trusted advisor for well-known eCommerce brands using Yotpo’s AI-powered Reviews and Loyalty platform. The role focuses on owning end-to-end customer relationships and helping customers achieve measurable growth and long-term value from Yotpo’s solutions. This position includes base salary plus variable compensation and is performed in a hybrid model with significant in-office time.
Skills
About Yotpo
yotpo.comYotpo is an e-commerce marketing platform that helps online brands collect and leverage customer content to drive growth and retention. Its suite includes reviews and ratings, user‑generated content and visual commerce, loyalty & referral programs, and integrated SMS/email marketing. Yotpo connects with major e‑commerce platforms and marketing tools to power personalized, data‑driven campaigns that increase conversions, repeat purchases, and long‑term customer value.
Recent company news
Commercial ObserverMarketing Firm Yotpo Takes 11K SF at PGIM’s 180 Madison Avenue
Jun 3, 2025
AdExchangerYotpo Acquires The CDP Coho AI, Solidifying Its Pitch For Retention Over Incrementality
Apr 8, 2025
Business WeeklyLuminance scales in United States on back of massive growth
Dec 9, 2025
CDP InstituteYotpo Acquires CDP Coho AI
Apr 10, 2025
CTechCoho AI shuts down, Yotpo to integrate employees amid quiet exit
Apr 6, 2025
About Yotpo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Yotpo.
Salary
$100k – $130k
per year