Upmarket Customer Success Manager
Yotpo(22 days ago)
About this role
Yotpo is hiring a strategic Customer Success Manager on its Upmarket team to serve as a trusted advisor for well-known eCommerce brands using Yotpo’s AI-powered Reviews and Loyalty platform. The role focuses on owning end-to-end customer relationships and helping customers achieve measurable growth and long-term value from Yotpo’s solutions. This position includes base salary plus variable compensation and is performed in a hybrid model with significant in-office time.
Required Skills
- Customer Success
- Account Management
- Renewals
- Retention
- Expansion
- Success Planning
- Executive Stakeholder Management
- QBRs
- Revenue Forecasting
- Data Analysis
+7 more
About Yotpo
yotpo.comYotpo is an e-commerce marketing platform that helps online brands collect and leverage customer content to drive growth and retention. Its suite includes reviews and ratings, user‑generated content and visual commerce, loyalty & referral programs, and integrated SMS/email marketing. Yotpo connects with major e‑commerce platforms and marketing tools to power personalized, data‑driven campaigns that increase conversions, repeat purchases, and long‑term customer value.
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