Customer Success Manager - Retail/FMCG SaaS
ShopGrok
About this role
A Customer Success Manager at ShopGrok is the main point of contact for customers, ensuring they gain maximum value from the company’s SaaS retail analytics platform. The role supports customer adoption and growth by collaborating with product, data, and engineering teams and contributes to customer engagement strategies and documentation as the company scales.
Skills
About ShopGrok
shop-grok.comShopGrok is a company associated with the domain shop-grok.com. Replace the current description with an accurate summary of ShopGrok's actual business.
About ShopGrok
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ShopGrok.
Salary
$99k – $132k
per year