Customer Success Associate
Monotype(26 days ago)
About this role
A Customer Success Associate at Monotype helps customers realize maximum value from Monotype’s SaaS platform by guiding adoption and ensuring successful long-term outcomes. This bilingual English-German role supports German-speaking customers and collaborates across teams to align product value with customer goals.
Required Skills
- Onboarding
- Platform Configuration
- Training
- Automation Tools
- Playbooks
- Reporting
- Relationship Management
- Health Monitoring
- Data Analysis
- Troubleshooting
+4 more
About Monotype
monotype.comMonotype is a leading technology company specializing in font solutions and typography. It provides global font licensing, brand consistency, and scalable typography solutions to businesses looking to enhance their visual identity. Monotype is known for its extensive library of iconic typefaces that empower brands to communicate effectively across various platforms and mediums. The company focuses on helping brands maintain a cohesive visual language that resonates with their audiences.
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