Customer Success Manager
Smartly(8 days ago)
About this role
A Customer Success Manager at Smartly.io acts as the main point of contact for customers, ensuring they derive maximum value from social advertising and building strong relationships. The role involves collaboration across teams, becoming a platform and industry expert, and contributing to organizational growth. It is a customer-facing position focused on driving adoption and satisfaction in the social advertising industry.
Required Skills
- Social Advertising
- Customer Success
- Relationship Building
- Data Analysis
- Communication
About Smartly
smartly.ioSmartly is an AI-powered advertising platform that helps brands and agencies launch, manage, and optimize cross‑platform ad campaigns. It automates campaign creation, creative iteration and real‑time optimization to improve performance at scale. The platform connects to major social and programmatic channels (Meta, TikTok, Snapchat, Pinterest, etc.) and supports dynamic ads, audience targeting and reporting. Marketers use Smartly to speed up creative testing, scale personalized ads, and drive more efficient media spend.
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