Customer Success Manager - RethinkBH
RethinkFirst
About this role
A Customer Success Manager at Rethink supports small and mid-sized behavioral health practices by ensuring Rethink products/services meet their needs and identifying upsell/cross-sell opportunities. The role involves managing customer satisfaction, resolving issues, and collaborating with the product team to drive account growth.
Skills
Qualifications
About RethinkFirst
rethinkfirst.comRethinkFirst is a division that builds enterprise platforms and technology solutions for behavioral health, focused on helping general and neurodiverse populations live healthier, happier, more productive lives. They provide scalable digital tools and integrations for providers, payers, and employers to improve care delivery, care coordination, and population health outcomes. The company emphasizes accessibility for neurodiverse users, evidence-informed approaches, and enterprise-grade security and interoperability. RethinkFirst also offers implementation and support services to help organizations achieve measurable improvements in behavioral health.
About RethinkFirst
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for RethinkFirst.
Salary
$60k – $90k
per year