Customer Success Coordinator

Yext

2 months ago

3.7 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

The Customer Success Coordinator at Yext supports Customer Success and Sales in delivering consistent, high-quality experiences for mid-market clients. This role is part of a growing mid-market success model and works closely with Success Managers, Account Executives, and cross-functional partners to help maintain account health and engagement. The coordinator contributes to customer satisfaction and retention by enabling teams to stay organized, prepared for touchpoints, and responsive to client needs.

Skills

About Yext

yext.com

Yext is a digital presence platform that helps multi-location brands manage and deliver accurate business information and content across search engines, maps, directories, and their own websites. Its core offerings include a Knowledge Graph, Listings management, Pages, Reviews, Search/Answers, and tools for content delivery, local listing sync, reputation management, and analytics. Yext centralizes structured business data, syncs it to partner networks, and surfaces AI-driven answers on site search and third-party platforms to boost discovery and customer engagement. Companies choose Yext for its integrations, global scale, developer-friendly APIs, and industry-focused solutions for marketing, support, commerce, and workplace needs.