Customer Success Manager - Scale

Netskope(2 days ago)

RemoteFull TimeSenior$60,000 - $90,000Customer Success

About this role

Netskope, a leading cloud security company, seeks a proactive and customer-focused Scaled Customer Success Manager to manage a large volume of mid-market accounts. The role involves driving customer adoption, retention, and success through scalable engagement strategies, while working closely with sales and cross-functional teams in a global environment.

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Required Skills

Customer Success
Account Management
SaaS
Gainsight
Salesforce
Cybersecurity
Cloud
Communication
Analysis
Customer Engagement

Qualifications

Bachelor's Degree

About Netskope

netskope.com

Netskope is a cloud-native security company that helps organizations secure cloud services, web traffic, and private applications while protecting data and AI workloads across users, devices, and locations. Its platform provides unified visibility and control with SASE and SSE capabilities — including CASB, DLP, SWG, ZTNA, cloud firewall, threat protection, and API-based controls — to stop data loss and advanced threats in real time. Enterprises use Netskope to simplify security operations, enforce zero-trust access, and optimize application performance and compliance as they adopt cloud and AI services.

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