Customer Success Manager - SMB
Gearset
About this role
Gearset is looking for a Customer Success Manager - Scale to manage a large portfolio of global Salesforce DevOps customers, focusing on building strong relationships, identifying growth opportunities, and supporting long-term retention and expansion.
Skills
About Gearset
gearset.comIndustry
Technology
Gearset is a cloud-based Salesforce DevOps platform that streamlines deployments, continuous delivery, automated testing, and backups across Salesforce orgs. It offers metadata comparison and diff tools, Git and CI/CD integration, org-to-org and Git-based deployments, automated regression testing, backups and restore, and deployment auditing/rollback. Designed for Salesforce developers, admins, and release teams, Gearset helps reduce deployment risk, accelerate release cycles, and improve traceability and compliance in complex Salesforce environments.
Recent company news
Business WeeklyDevOps doyen Gearset posts sustained revenue growth of 37 per cent
1 month ago
Cambridge NetworkGearset opens new Cambridge headquarters following 49% revenue growth
Sep 15, 2025
Salesforce Devops by Vernon KeenanGearset Accelerates into 2025 with 49% Revenue Growth and Enterprise Momentum
Apr 24, 2025
BdailyGearset targets growth with new headquarters
Sep 16, 2025
OkooneWhy software deployment delays are draining UK IT budgets
Apr 30, 2025
About Gearset
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Gearset.
Salary
$37k – $47k
per year